Do we need a new definition of quality?

A comment of Merih Malmqvist Nilsson at a UNIDO Webinar inspired us to write this blog post. Mrs Malmquist is the former head of the Swedish accreditation body SWEDAC, chairs the International Network of Quality Infrastructure (INetQI) and works as a consultant. She believes that the definition of quality in terms of functionality and safety is no longer sufficient and that we need to add sustainability as another dimension. Similar to the triple bottom line (Profit, People and Planet) for enterprises, we need to measure quality also by the ecological and social impact.

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