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Quality infrastructure (QI) is the backbone of international trade and development. However, many professionals are not familiar with the wide range of services offered by institutes in charge of metrology, standardization and accreditation, and those provided by conformity assessment bodies. Even many companies using quality infrastructure services only know specific service providers for laboratory testing or certifications, but not the system these service providers are part of.

On the other hand, managers and employees of quality infrastructure facilities often find it challenging to present the activities and services they offer understandably. Presenting the entire QI system is even more challenging.

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